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Urgent! Senior QA Engineer in Kota Bharu | Toku | Expertini
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At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.
We provide an end‑to‑end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission‑critical cloud communication solutions.
Toku combines local strategic consulting expertise, bespoke technology, regional in‑country infrastructure, connectivity and global reach to serve the diverse needs of enterprises operating regionally.
As we continue creating momentum for our products in the APAC region and helping customers with their communications needs, we are looking for a Quality Assurance Engineer to ensure the high quality and reliability of our cutting‑edge contact center and unified communication platforms, and contribute to the seamless delivery of exceptional customer experiences.
This is a newly created and impactful position during a growth phase for the business.
You will be instrumental in shaping new processes, bringing new ideas and selecting tools in a collaborative and highly visible team environment.
You will thrive in this role if you have a passion for quality, an eye for detail, and the experience to help excel a growing QA function to the next level.
Expected Collaborations
Work closely with the QA Manager to align on testing strategies, priorities, and goals for the team.
Partner with Test Automation Engineers to communicate requirements, design test plans, and ensure the integration of automated tests into the development pipeline.
Engage with Product Managers to understand product requirements and provide feedback on testability and potential quality issues.
Work support teams to understand, investigate and resolve customer‑reported issues.
Tasks and Responsibilities
Lead the quality assurance efforts for our software products, ensuring that they meet the highest standards of performance, reliability, and user experience.
Create detailed, comprehensive, and well‑structured test plans and test cases.
Estimate, prioritize, plan, and coordinate quality testing activities.
Execute automation scripts using open‑source tools.
Conduct regression, integration, and performance testing after bugs are resolved.
Analyze complex software systems and understand how different components interact.
Collaborate with customer support teams to investigate and resolve customer‑reported issues.
Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure delivery of high‑quality product.
Advocate for and implement best practices in QA processes and methodologies and participate in process improvement initiatives.
Stay up to date with new testing tools and test strategies.
Provide guidance and mentorship to junior QA engineers, offering support and training to enhance their skills and performance.
Maintain excellent interpersonal skills, strong written and oral communication abilities in English.
Work independently and in a fast‑paced, dynamic startup environment.
Maintain test coverage, defect management, documentation, and execution of scripts using frameworks such as Selenium and SIP protocol test tools.
Technical Excellence
Develop comprehensive test strategies and plans based on product requirements and specifications.
Ensure high test coverage and perform manual testing such as exploratory and user acceptance testing.
Identify, document and track defects using bug tracking systems such as Jira.
Create and maintain detailed test plans, test cases, and test scripts and ensure accurate documentation.
Maintain history of escaped defects and identify ways to avoid them.
Qualifications
Bachelor’s degree in computer science, engineering, or a related field.
Any relevant certifications (e.g., ISTQB) are a plus.
At least 5 years of work experience in software quality assurance or software testing.
Knowledge in industry‑leading test automation tools such as Selenium, JUnit, TestNG, Cucumber, or SIP and VOIP is a plus.
In‑depth knowledge of functional, regression, performance, and security testing.
Experience in writing clear, concise, and comprehensive test plans and test cases.
Excellent problem‑solving skills, attention to detail, and ability to work under pressure.
Strong communication and interpersonal skills are essential.
Continuous learning mindset and staying up to date with the latest QA trends and technologies.
Experience in CaaS, CPaaS, Telco or Voice related domains is an added bonus.
Benefits
Flexible working locations.
Training and development.
Discretionary yearly bonus & salary review.
20 days paid annual leave (excluding public holidays).
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Unlock Your Senior QA Potential: Insight & Career Growth Guide
Real-time Senior QA Jobs Trends in Kota Bharu, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior QA in Kota Bharu, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 27051 jobs in Malaysia and 942 jobs in Kota Bharu. This comprehensive analysis highlights market share and opportunities for professionals in Senior QA roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Toku is currently hiring and seeking a Senior QA Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior QA Engineer Jobs Kota Bharu.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Toku adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior QA Engineer Jobs Malaysia varies, but the pay scale is rated "Standard" in Kota Bharu. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior QA Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior QA Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior QA Engineer interview at Toku, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Toku's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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